AdventHealth is a healthcare system with a focus on whole-person care and wellness.
The organization has a comprehensive cardiovascular (CV) program that offers a range of services to patients with CV conditions, including advanced diagnostic imaging, interventional cardiology, and cardiac rehabilitation. In recent years, AdventHealth has also implemented a strategy to expand its CV services through the development of cardiovascular ambulatory surgery centers (ASCs).
AdventHealth’s approach to CV ASC strategy involves several key components:
Identifying the need: AdventHealth recognized that there was a growing need for outpatient CV services, as more patients were seeking care in non-hospital settings. By analyzing patient demand and market trends, AdventHealth determined that there was an opportunity to develop CV ASCs to meet this need.
Collaborating with physicians: AdventHealth worked closely with its physician partners to develop a CV ASC model that would meet the needs of patients and providers. The organization engaged physicians in the planning and design process, seeking their input on facility layout, equipment needs, and clinical protocols.
Ensuring quality and safety: AdventHealth recognized that the success of its CV ASC strategy would depend on delivering high-quality, safe care to patients. To achieve this goal, the organization implemented a range of measures, including rigorous quality standards, ongoing staff training, and close collaboration with regulatory agencies.
Leveraging technology: AdventHealth recognized that technology would play a key role in its CV ASC strategy, enabling the organization to improve patient outcomes, increase efficiency, and reduce costs. The organization invested in advanced diagnostic imaging equipment, electronic health record systems, and telehealth capabilities to support its CV ASCs.
Focusing on patient experience: AdventHealth recognized that patients were seeking a more personalized, convenient, and accessible healthcare experience. To meet this need, the organization focused on enhancing the patient experience through measures such as streamlined scheduling, comfortable waiting areas, and patient education.
The implementation of AdventHealth’s CV ASC strategy has resulted in several key benefits, including:
Improved patient outcomes: The development of CV ASCs has enabled AdventHealth to provide high-quality, specialized care to patients in a more efficient and cost-effective manner. This has led to improved patient outcomes, such as reduced hospital readmissions and improved patient satisfaction.
Increased access to care: The development of CV ASCs has also increased access to care for patients with CV conditions, particularly those who live in remote or underserved areas. By offering specialized care in outpatient settings, AdventHealth has been able to reach more patients and provide more timely care.
Enhanced physician engagement: AdventHealth’s CV ASC strategy has also enhanced physician engagement, as physicians have been able to play a more active role in the development and implementation of the ASC model. This has led to increased collaboration, communication, and innovation in CV care delivery.
Improved efficiency and cost savings: The implementation of AdventHealth’s CV ASC strategy has also resulted in improved efficiency and cost savings. By providing specialized care in outpatient settings, AdventHealth has been able to reduce the need for hospital-based services, which are typically more costly and resource-intensive.
Competitive advantage: Finally, AdventHealth’s CV ASC strategy has provided the organization with a competitive advantage in the marketplace. By offering a comprehensive range of CV services, including specialized outpatient care, AdventHealth has been able to differentiate itself from other healthcare providers and attract more patients.