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Care at Home or in the Doctor’s Office — Seniors Have Options

Date

Medicare’s annual enrollment period (October 15 – December 7) is an important time of year during which Medicare beneficiaries can review their current coverage and evaluate whether they want to remain with their current plan or switch to a new one that is a better fit for their health care needs.

If you are interested in what Medicare Advantage plans have to offer, this is a good time to learn more and understand what’s available to you.While evaluating the various offerings, it is also a good time to consider what type of care works best for you and in what setting you feel most comfortable receiving health care. With many new options available, it is worth the time to learn more about what is available to you:

Senior-Focused Primary Care Centers. These are stand-alone, primary-care practices designed specifically for seniors, where a care team oversees your health care, including your physical, behavioral and social health needs. The care team at each center is typically led by a primary care physician and often includes access to a nurse, social worker, pharmacist, behavioral health specialist and community engagement team that can help with transportation, food and housing. Both CenterWell and Conviva provide senior-focused primary care, with locations in many regions of the country.

In-Home Primary Care. The pandemic has taught us that many things can be taken care of at home, including certain aspects of our health care. Telemedicine and — in some cases — home visits by a physician are increasingly popular choices for those who have routine issues that don’t require a drive to the doctor’s office. From the treatment of diabetes and high blood pressure to physicals and vaccines, organizations such as Heal provide health care from the comfort of your living room. For Medicare beneficiaries, some care providers may also offer medication review, fall-risk evaluation and home visits after a hospital stay.

Urgent In-Home Care. Ever feel really sick, when even a drive to the urgent care clinic seems daunting? Receiving urgent care in your home may be an option, so long as your needs are neither life- nor limb-threatening. Where available, companies such as Dispatch Health will assess your need and, within a few hours, if medically appropriate, send a medical team to your home, treat your condition when possible and even call in prescriptions if necessary. Typical urgent issues that can be treated at home include shingles, sinus infections, bronchitis, flu and even food poisoning.

In light of the COVID-19 pandemic, be sure to educate yourself about plan options safely by using digital resources, including virtual educational events and one-on-one virtual meetings with licensed sales agents. Beneficiaries can also visit Medicare; call 1-800-MEDICARE (800-633-4227), 24 hours a day, 7 days a week; or go to Humana to learn more about Humana plans. Other providers may be available in the Humana network. Providers may also contract with other plan sponsors. Licensed Humana sales agents are available 8 a.m. to 8 p.m. local time, seven days a week at 1-800-213-5286 (TTY: 711). With these resources, you’ll be able to more confidently select a 2022 Medicare Advantage plan that suits your specific health care needs.

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